All customers All customers have their order directly handled by an expert member of our customer service staff. Where necessary and requested, we meet with our clients to discuss all options including design, colors, quantities and pricing.
Once the artwork is finalized, we send and confer with the best digitizers in the industry who understand the complexity and detail of all working components of your design. Design files and sequences are then sent to our customers for approval.
Once all details of the order are approved, the file is downloaded into our multi-head embroidery machines through our technology based LEM server. Our state of the art Barudan machines and “Hoop Master” hooping system insure the best quality and most accurate embroidered logo for your products.
Once the cresting process is complete, garments are taken to the finishing areas where they will be trimmed, steamed and checked for accuracy and quality. Upon the customer’s request, items are bagged, tagged, and ready for shipment.
One last check in the shipping department and the goods are shipped to the customer. Customers may ship using the courier of their choice. We are happy to accommodate any special shipping needs our customers may have.
Joey has been the catalyst for the Crown Manufacturing growth. His entrepreneurial and leadership skills have been critical for maintaining a competitive edge through innovation, personnel retention, and equipment modernization.
Jill brings years of leadership and human resource management experience to our Crown senior leadership team. Her experience and personnel management have enabled Crown Manufacturing to maintain one of the most tenured and experienced workforces within the industry.
Julie has chosen to use her educational and project management background to further the family business. Her numerous responsibilities run the spectrum of all aspects of the business including serving as one of our embroidery ambassadors, handling customer orders from initial request to end customer receipt.
Whitney is our most tenured associate and principal embroidery ambassador with over 24 years of experience. She is a recognized leader and possesses exceptional knowledge that is critical for quality embellishment and embroidered apparel.